Refunds, Cancellations, Discounts & Other Policies

Registration & Tuition

Course enrollments are limited and classes are filled on a first-come, first-served basis. Payment is due at time of registration; space will not be held without payment. Once registration and payment have been submitted, you will only be contacted for changes in scheduling, cancellations or if the class is full.

We accept Visa, MasterCard, Discover, checks, money orders or cash. Unfortunately, we do not accept American Express cards at this time.

Please register early, as some classes fill early and others may be cancelled if enrollment is too low. Registrations may be accepted after a class begins if space is available, and with instructor permission.

Discounts

A 10% discount is available to:

  • any student age 65 or older,
  • any additional family member living in the same household, enrolling in the same class,
  • any current Eliot School teacher.

We maintain several giving circles, including the Artisan Guild ($350/year), Studio Guild ($1,000/year), 1676 Society ($1,676/year) and John Eliot Society ($3,500/year).

  • Each member of the Artisan Guild or Studio Guild receives 25% off tuition for one class during the year.
  • Each member of the 1676 Society or John Eliot Society receives 50% off tuition for two classes during the year.

We also offer occasional discounts and special offers as part of surveys or promotional campaigns. Instructions for redeeming them are included in the offers.

Discounts may not overlap. Only one discount is applicable to each enrollment.

Materials fees must be paid in full.

Refunds & Credit

We reserve the right to cancel or discontinue any class, in which case you may choose to receive a refund, register for an alternate course during the same term or receive tuition credit toward the following term.

If you withdraw more than two weeks before a class begins, we will refund 100% of tuition paid minus a $20 processing fee. We issue no refund or credit if you withdraw less than two weeks before your class begins.

Registrations are non-transferable.

We do not refund tuition for classes students miss due to their own circumstances.

Weather Cancellations

Students and parents are notified of weather cancellations via email or by phone. You can check on the status of a class by calling our main number: 617-524-3313. Announcements will also be posted on the home page of our web site and on our Facebook page.

Each winter class is allotted a make-up date for one weather cancellation. There are no make-up classes, refunds or credits for additional weather cancellations. Most make-up dates will extend the length of a class by one week; check individual class pages for specific dates.

Holidays

We close in observance of New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas. Most classes are also suspended New Years Eve, the day before Thanksgiving, and Christmas Eve. Certain classes also skip other holidays; these are noted in individual class listings or determined by special arrangement between instructors and students.

We occasionally suspend classes to make room for Open Studios, our annual Student-Faculty Show and other special events. See individual class listings for details.

Dropping in on Single Classes

Apart from classes that are specifically drop-in/pay-as-you-go, students are not permitted to drop into classes a session at a time. Please attend the course and section for which you are registered. Crossing to other sections can create recordkeeping problems, crowding and even safety hazards.

Materials & Supplies

Students are responsible for providing their own supplies and materials unless otherwise noted. Materials fees must be paid to the instructor at the first class session. Wood shop students are welcome to bring their own tools, but the Eliot School is not responsible for their loss or damage. No tools or supplies belonging to The Eliot School may be removed from the building.

Project Storage

For certain classes only, we allow students to store one project at a time at the school during the span of the class. Our limited storage space is restricted to currently enrolled students. Instructors show students where their projects may be stored. Projects and materials must be clearly labeled with the student’s name, contact information and date. All property must be removed the end of the last class unless the student enrolls in the following term and receives permission from school staff. All property must be removed after summer term. Property left without permission after a term ends may be disposed of by staff. The Eliot School is not responsible for lost, stolen or damaged property.

Safety First!

Our instructors teach proper safety procedures to all students, and all students must read our safety rules. Students who fail to follow safety rules will be guided to the correct approach to protect themselves and others. Any person may be asked to leave if proper safety procedures are not observed.

Children & Teens

Parents must pick up their children at the designated ending time of class. Latecomers may be charged for additional staff time.

Parents or guardians must thoroughly complete registration forms, including full contact and emergency contact information.

Teens age 17 and up may register for adult classes.

Non–Discrimination

The Eliot School welcomes students of any gender, national or ethnic origin, race, color, religion, sexual orientation, and physical ability, and does not discriminate in the administration of its educational programs.